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Why do I Need to Upload an Image for Every Media Item?
You might be thinking why the ‘Image’ field is required for all media items, it might make sense to upload an image for a blog post but for a video, maybe, not so much. There’s a very simple explanation for this. All of the media items, regardless...
Do I Need to Create my Authors, Tags and Other Elements Before Creating Media Items?
Although having an author is a required field, this doesn’t mean that you must abandon all your hard work and set up an author first. If you don’t have any authors or categories/tags set up yet, you can always add them as you go, by pressing the ...
How do I Make my Media Appear in the 'Must Read' or 'Featured' Sections?
Adding your media item to the must-read or the featured section is much easier than you might think. When adding a new item or editing an existing one, tick one or both options. Sticky – this makes your media item ‘stick’ in the must-rea...
Why is there an Error Message when I Change Status of my Media?
Do not be alarmed if an error message pops up, nothing is broken, this is designed as a helpful tool. If, for example, someone accidentally clicks Live instead of Staging, this prevents the page from publishing to the Live environment immediately. T...
What are Slugs?
No, it is not a confused terrestrial mollusc, but an identification label, that appears in the URL. Here’s an example: If we want to set up John Smith as an author, the slug will be his name, all lower case letter and dashes instead of spa...
What is the Difference Between Speakers and Authors?
At first glance you might ask why we need both authors and speakers and what is the main difference. As the media hub has such a variety of posts, it also calls for a variety of creators that are associated with each media item. Authors are t...
What is the Difference Between Categories and Tags?
Categories are set up to group your media posts together, by a common theme or subject. You can view them in the top navigation bar next to the keyword search and their related sub-categories. As well as the categories carousel on the Media Hub land...
Why can I not Delete an Author or a Category?
When you get this error ‘Item cannot be deleted because it’s in use’, this means that there are some media items associated with those credentials (tags/categories/authors etc.). All you need to do is go back and delete the post itself, or...
Where can I Find all the Newsletter Subscriptions?
You can find all of the data submitted by the user inside the 'Email Data' within the site settings of your CMS app. You can also use the date filter to view all the subscriptions within a specific time frame. Helpful Tip: ...